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Its been 4 years since Sabine installed my 15,000 gal in-ground pool. I have had no equipment failures or issues with my pool. I wish to thank Art Trevino for his help in designing and installing my pool. He is both knowledgeable and diligent in providing design and sales of quality equipment and expert installation. I wish to also thank April and Gabbie at the W. Congress store for their assistance with testing and recommendations, keeping my pool balanced and near maintenance free. Due to recent rains, the balancing act has been a challenge, but Gabbie has been a great help in testing and recommending the proper procedures to keep my pool clean and enjoyable. Thank you all at Sabine..
Thank you for allowing us the opportunity to serve you. Mr. Hoffpauir! We are proud of our staff performance & appreciate you taking the time to share how Art, April, Gabbie, and the rest of our Sabine Pools staff have delivered top-notch customer service throughout your experience.
Ms. Connie, at the Kaliste Saloom, Lafayette location defines outstanding service. Although Sabine's distributor did not carry the filter I wanted, Ms. Connie found it on-line and passed that information onto me. She truly went beyond her responsibility to give great service.
Connie is an expert in her field and top-notch customer service is her priority. We are so happy that you were able to witness this first-hand. Thank you for sharing your experience, Frank.
I have finally found a company in Lake Charles that I can depend on to clean & maintain my pool with knowledge & dependability. It is such a good feeling to have pleasant workers who are honest & who care. Also, whenever I call with questions, the office staff is just as helpful. It has taken me years to find this kind of service, and I am very appreciative.
Thank you so much for your wonderful review and kind words. We strive to provide top-notch service every day with every customer.
Ms. Connie, at your Kaliste Saloom location, is knowledgeable and very helpful. Not only does she fix my equipment properly, she explains what she is doing and why. She could easily sell me new parts like some other people would do but she takes pride in her work and fixes me up every time. Her staff is outstanding and so is she! She is the bomb! She deserves a company trip to check out new products preferably at the beach! 🌴🍹🌅❤️
Thank you, Scarlet! We appreciate you letting us know how happy you are with Connie and the rest of the Kaliste Saloom staff. Top-notch customer service is what we strive for daily at Sabine Pools, Spas & Furniture.
April and Jacob were fantastic. I had nothing but problems with my spa until I found them. They've balanced my spa chemicals and I've never had a problem since. I love my spa again. Thank you April and Jacob
Thank you for your review. We are so happy that April and Jacob's expertise have been so beneficial to you.
I would like to thank the staff at your Lake Charles store for going above and beyond. I needed a part for my hot tub (circulation pump) and there was not one in stock in Lake Charles the 2 people that were helping me called the lafayette store to see if they had one thankfully they did at first I was told it would be a few days before I would get it. After some disscussion they called someone who was attending a class in Lafayette and I was able to receive the part the next day. I am sorry that i do not know the names of the employees that help me that day but it is becuasue you have employees like these that i continue to do business with you. I have been a customer since 2007 when i had my pool and hot tub installed and i have always been pleased with your service and your staff.
Thank you for allowing us to help you for the past 10 years! We are proud of our staff performance & appreciate you taking the time to tell us about how Liane, Kalyn and Garrett delivered top-notch customer service throughout your experience.
We bought our spa from Sabine Pool and Spa in Lafayette.. Bobby Joe walked us through the process, she was very knowledgeable and helpful and every time we walk in the door with a question or to get our water tested she is still is. We appreciate her assistance and Sabine is lucky to have her. We would recommend Sabine to anyone who is interested in getting a pool, spa or some beautiful outdoor furniture. We LOVE our Hot Tub!...Ask for Bobby Jo!
Thank you for sharing your experience with us. We appreciate you telling us how Bobby Jo did such an amazing job!
We bought our hot tub from the Kaliste Saloom location. The customer service is great! Bobby Jo assisted us from begining to end, answering questions along the way and coordinating our order and delivery. She is very good at her job. She is very knowledgeable and a very caring person. Any company would be lucky to have an employee like her. Our experience buying here was great and we LOVE our hot tub!
Thank you for choosing Sabine for your hot tub purchase. We are happy to know that you had such a wonderful experience. Bobby Jo's expert customer service skills are apparent again and again through her happy and very satisfied customers like you. Thank you for your review!
We are very pleased with our pool purchase experience. Bobby Jo Bergeron was so helpful answering the thousands of questions I had since this was our first pool. She always returns my calls and gives such helpful advice. We are enjoying the pool very much and have recommended Sabine Pools to our friends. Great experience and will return for my pool needs. Keep up the good customer service.
Thank you for your review. We appreciate your continued patronage and that you recommend us to your friends. Bobby Jo and the Kaliste Saloom staff are always ready to assist you with all your pool needs.
We love our new Kenzo sofa from Sabine. It is very comfortable and fitsnicely on our back porch. We are satisfied with the sofa and for theefforts of Jana at the Lake Charles store and Lori at the Baton Rougestore. Both locations were very professional as we changed our mindabout one sofa so we could get the Kenzo sofa. They were very happy to accommodate.
Thank you for your review. We are always proud of our hard-working team at Sabine and their expert customer service, they go above and beyond for our customers!
See what our satisfied customers are saying online
5-Star Review – Sabine pools has lots beautiful outdoor furniture and fun accessories. The staff is very helpful and friendly. We didn’t realize they closed at 3pm on Saturdays. We walked in 15 til, and they were nothing but nice. They sold us two chairs. They had to put one together, then happily loaded them up for us. Will return! – Melanie G. – Yelp Lake Charles, September 2017
5-Star Review – Great staff! My family had one of the first pools installed in the 70’s & it’s still fabulous. Quality work! – D. T. – Yelp Lake Charles, November 2014
4-Star Review – Very good service. – Larry J. – Google Lake Charles, August 2017
4-Star Review – They offer free water testing and always help get my pool water balanced and ready for swimming. They offer a lot of parts for pool equipment as well if you need something in a hurry. Their prices are somewhat high, but they have hours that make them easier to get to after work and on the weekends. – Garrett S. – Google Lake Charles, July 2017
4-Star Review – Friendly, professional and personal. – Rick D. – Google Lake Charles, June 2017
5-Star Review – Very helpful and knowledgeable. Friendly and I would rather pay $1 more than burn my gas to save $1 at Walmart. I hate Walmart. – Melba C. – Google Kaliste Saloom, September 2017
5-Star Review – Have what I need. – Sylvester M. – Google Kaliste Saloom, July 2017
5-Star Review – I’d say we love sabine pools and spa we went to Leslie’s and they made us buy bookoo chemicals and it never helped our pool we went to sabine they tested our water told us what we needed we purchased it and our pool is clearing up now I will never use Leslie’s again its a waste of time and money thank yall for helping us out. – Aimee D. – Google Kaliste Saloom, June 2017
5-Star Review – Purchased a small pool from the ‘big box’ store and visited April and Witney (Hope I spelled that right) at the Congress location. The staff was very helpful in explaining to me what I needed to do for pool maintenance. They tested my water and gave me an outline of proper pool maintenance and helped me choose the correct product. I will return to Sabine for my pool needs. – Keenan L. – Google W. Congress, April 2017
5-Star Review – Very helpful, courteous, & professional. – Jan H. – Google W. Congress, July 2017
5-Star Review – Very helpful and knowledgeable. – Larry J. – Google Gonzales, August 2017
5-Star Review – Great knowledgeable staff. Excellent customer service. – Herbert E. – Google Gonzales, May 2017
5-Star Review – Very reasonable prices, friendly and knowledgeable staff. Highly recommended! – Jeremy M. – Google Gonzales, November 2015
5-Star Review – I have been a customer for 15+ years. – Diane G.
5-Star Review – A favorite! – Mark B.
5-Star Review – Best customer service! Everyone is always friendly and knowledgeable! – Jennifer H.