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I have to say thank you to Mrs. Connie at the Kaliste Saloom location for going above and beyond to help me this past weekend.. We are currently finishing up on construction of our pool and during our new startup of our new pool we had some issues with water balance and pump issues and needed some immediate help. Mrs connie went above and beyond her duties even though it was after hours and actually came out to our house and addressed the issues and helped us with our problems. She is very knowledgable and very kind and is a gem and a great asset to your company. I cannot thank her enough for being there for us .. we may have had some plaster issues if it were not for her addressing the situation immediately..Thankfully our new investment did not get ruined thanks to her.... Thank you mrs connie.. and god bless.
Thank you, Vickie. We appreciate you sharing your experience with us. We are ecstatic that Connie continues to deliver the 'Best in Backyard Living' to our customers, every single day!
I don't do many reviews, but when employees go above and beyond what is expected, I feel compelled to let others know. Connie, Martin and other employees I wasn't able to get names for on my visit at the Lafayette Kaliste Saloom location were very helpful after Hurricane Barry in meeting my needs in the care of my pool. Thanks again for the help and know that it was greatly appreciated!!!
Shelia, thank you so much for allowing us to assist you. We are honored that you would take the time to tell us how satisfied you are with our service. We look forward to serving you in the future.
Emily at Sabine Pools was extremely helpful in our recent purchase of Ravlo furniture for our outdoor kitchen. She asked for photos of the space and color preferences and then got to work for us. She had a keen eye for details and asked many questions about our intended use for the furniture. Emily helped with color choices, dimensions and the finishes that work best for our home and lifestyle. She made us feel very valued and we truly appreciated her expertise and advice. We are thrilled with our purchase and look forward to shopping more with Sabine. We highly recommend Emily to help with design ideas for furniture.
Thank you for taking the time to tell us that you had such a wonderful experience shopping at Sabine Pools, Spas & Furniture. We are very pleased to hear that Emily's expertise was so valuable to you during your purchase and we look forward to serving you again anytime you need us.
We moved to the Lafayette area a year ago and this is our first time ever owning a pool. I can’t say enough good things about the help we have received from Sabine Pools with keeping our pool in tip top shape all year round.
Thank you, Michelle. We are proud to continue to help you keep your pool clear and we appreciate your business.
Absolutely the best customer service. Connie will walk you thru whatever your pool problems are, recommend the services. Yes, there's water analysis and while that is the large part of the bigger picture, you can describe your pool conditions to Connie and she is ALWAYS SPOT ON with what you need to do fix it... you can't buy that but I certainly rely upon it!!! Many thanks to Connie and all the staff at Sabine Pools.
Thank you for your wonderful words about Connie's expertise and top-notch customer service. Our staff is professionally trained and always ready to help.
I'd like to iterate alot of what is written by others. We just had Sabine Lake Charles build us a new pool and it looks great. It was excellent working with Beth who was very knowledgable and easy to work with. The pool construction went very fast and smooth. I would definitely go with Sabine again.
Thank you, John. We are looking forward to caring for you and your pool for years to come.
Many thanx to Connie, John & Jessie for their help fixing my pump. They had all the necessary parts on hand and helped put them together. They were cordial, prompt and competent. Thanx again
Thank you, Daniel. We are happy to help you anytime you need us.
Its been 4 years since Sabine installed my 15,000 gal in-ground pool. I have had no equipment failures or issues with my pool. I wish to thank Art Trevino for his help in designing and installing my pool. He is both knowledgeable and diligent in providing design and sales of quality equipment and expert installation. I wish to also thank April and Gabbie at the W. Congress store for their assistance with testing and recommendations, keeping my pool balanced and near maintenance free. Due to recent rains, the balancing act has been a challenge, but Gabbie has been a great help in testing and recommending the proper procedures to keep my pool clean and enjoyable. Thank you all at Sabine..
Thank you for allowing us the opportunity to serve you. Mr. Hoffpauir! We are proud of our staff performance & appreciate you taking the time to share how Art, April, Gabbie, and the rest of our Sabine Pools staff have delivered top-notch customer service throughout your experience.
Ms. Connie, at the Kaliste Saloom, Lafayette location defines outstanding service. Although Sabine's distributor did not carry the filter I wanted, Ms. Connie found it on-line and passed that information onto me. She truly went beyond her responsibility to give great service.
Connie is an expert in her field and top-notch customer service is her priority. We are so happy that you were able to witness this first-hand. Thank you for sharing your experience, Frank.
I have finally found a company in Lake Charles that I can depend on to clean & maintain my pool with knowledge & dependability. It is such a good feeling to have pleasant workers who are honest & who care. Also, whenever I call with questions, the office staff is just as helpful. It has taken me years to find this kind of service, and I am very appreciative.
Thank you so much for your wonderful review and kind words. We strive to provide top-notch service every day with every customer.
See what our satisfied customers are saying online
5-Star Review – Sabine pools has lots beautiful outdoor furniture and fun accessories. The staff is very helpful and friendly. We didn’t realize they closed at 3pm on Saturdays. We walked in 15 til, and they were nothing but nice. They sold us two chairs. They had to put one together, then happily loaded them up for us. Will return! – Melanie G. – Yelp Lake Charles, September 2017
5-Star Review – Great staff! My family had one of the first pools installed in the 70’s & it’s still fabulous. Quality work! – D. T. – Yelp Lake Charles, November 2014
4-Star Review – Very good service. – Larry J. – Google Lake Charles, August 2017
4-Star Review – They offer free water testing and always help get my pool water balanced and ready for swimming. They offer a lot of parts for pool equipment as well if you need something in a hurry. Their prices are somewhat high, but they have hours that make them easier to get to after work and on the weekends. – Garrett S. – Google Lake Charles, July 2017
4-Star Review – Friendly, professional and personal. – Rick D. – Google Lake Charles, June 2017
5-Star Review – Very helpful and knowledgeable. Friendly and I would rather pay $1 more than burn my gas to save $1 at Walmart. I hate Walmart. – Melba C. – Google Kaliste Saloom, September 2017
5-Star Review – Have what I need. – Sylvester M. – Google Kaliste Saloom, July 2017
5-Star Review – I’d say we love sabine pools and spa we went to Leslie’s and they made us buy bookoo chemicals and it never helped our pool we went to sabine they tested our water told us what we needed we purchased it and our pool is clearing up now I will never use Leslie’s again its a waste of time and money thank yall for helping us out. – Aimee D. – Google Kaliste Saloom, June 2017
5-Star Review – Purchased a small pool from the ‘big box’ store and visited April and Witney (Hope I spelled that right) at the Congress location. The staff was very helpful in explaining to me what I needed to do for pool maintenance. They tested my water and gave me an outline of proper pool maintenance and helped me choose the correct product. I will return to Sabine for my pool needs. – Keenan L. – Google W. Congress, April 2017
5-Star Review – Very helpful, courteous, & professional. – Jan H. – Google W. Congress, July 2017
5-Star Review – Very helpful and knowledgeable. – Larry J. – Google Gonzales, August 2017
5-Star Review – Great knowledgeable staff. Excellent customer service. – Herbert E. – Google Gonzales, May 2017
5-Star Review – Very reasonable prices, friendly and knowledgeable staff. Highly recommended! – Jeremy M. – Google Gonzales, November 2015
5-Star Review – I have been a customer for 15+ years. – Diane G.
5-Star Review – A favorite! – Mark B.
5-Star Review – Best customer service! Everyone is always friendly and knowledgeable! – Jennifer H.