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We live 1.5 hours north of Lake Charles and Sabine Pools put in a new pool and therapy pool for us at the end of 2019. The sales, service, and after care have been top notch! We are very happy with our pools (and we’re picky). Beth and Jana even drove up this week with outdoor furniture samples for me to try out before making a decision. These people are first class and it has been a pleasure working with them.
Thank you for letting us know how happy you are, Angelle! We will stand by you for years to come too to ensure that you continue to get the most out of your Sabine Pools purchases & experiences. Long-term customer satisfaction is our #1 goal. Thank you for business.
I would just like to give a shout out to Ms. Connie Chauvin at the Lafayette location on Kaliste Saloom. Ever since we purchased our pool she has gone out of her way to make sure we reach ultimate satisfaction with our pool by giving us advice when as we are a first-time pool owner. Thanks, Connie for making us feel welcome!!!
Thank you, Robert! Your ultimate satisfaction is our top goal at Sabine Pools. We appreciate your kind words about Connie and her expertise! We look forward to a long-lasting relationship with you and many years of pool enjoyment for you and your family.
Took in my Polaris 280 today 3/2/20 and Miss Connie fixed it while I waited. My pool is surrounded by live oak trees and this time of the year really is challenging keeping up with the pool. I have never seen this before at any other pool store (leave it and pickup it up in a few days). Miss Connie you are WONDERFUL!!!!!!!! Thank you so much.
Thank you for telling us about your experience. We are very happy that Connie was able to fix your equipment on the spot and get you back in business so quickly. We look forward to serving you again soon.
Mrs Connie has a wealth of knowledge on pools. Her expertise on clearers far exceeds others. She takes such great care of her customers. She even stayed late to fix my cleaner so that I did not have to be without it before her vacation. Thank you Mrs Connie!
Thank you for your kind words about Connie, Jennifer. We appreciate you allowing us to care for you and your equipment and look forward to serving you for years to come.
Thank you to Scott Rasbeary and his outstanding service for our pool facility. He is extremely knowledgeable, efficient, courteous, and professional whenever we need assistance!
Thank you so much, Ms Annette. Thank your for your business and your kind words - it is our pleasure!
I would like to thank Connie for all her help. I am a new pool owner and have been struggling to get the chemicals correct. I have met with Connie twice and she has been a tremendous help. She has explained what we are doing and how we are going to get everything under control. I cannot thank her enough. Sabine should be proud to have such a dedicated and knowledgeable employee.
Thank you, Randy! We are always happy to hear from satisfied customers like yourself. We are very proud of Connie's dedication to our Sabine Pools customers and their needs.
A HUGE shout out to Anne Cahanin for her excellent customer service in regards to their patio furniture. She was extremely knowledgeable and went above and beyond in accommodating my needs. I would highly recommend Sabine Pools for your next outdoor furniture purchase!!
Thank you, Denise! We appreciate your kind words about Anne's expertise and above-and-beyond customer service. We look forward to serving you again in the future.
We would like to say Thank you to Mr. Art for being so kind and knowledgeable during our pool construction process.. He has been truly a blessing throughout this process.. from the day we stepped in the store to get a quote until our final walkthrough on yesterday. We are so happy we decided to come back to him for our second pool with Sabine.. It is because of him and his kindness that we returned. Thank you Mr. Art for all you have done for us.. I will definitely be recommending friends to see you. We love our pool and our new Turtle family.
Shane and Vickie, we are so happy to hear that you are enjoying your second pool from Sabine! Thank you so much for allowing us to serve you again. We appreciate you letting us know how much of a pleasure it was to work with Art and we wish you many years of delight with your new pool.
I have to say thank you to Mrs. Connie at the Kaliste Saloom location for going above and beyond to help me this past weekend.. We are currently finishing up on construction of our pool and during our new startup of our new pool we had some issues with water balance and pump issues and needed some immediate help. Mrs connie went above and beyond her duties even though it was after hours and actually came out to our house and addressed the issues and helped us with our problems. She is very knowledgable and very kind and is a gem and a great asset to your company. I cannot thank her enough for being there for us .. we may have had some plaster issues if it were not for her addressing the situation immediately..Thankfully our new investment did not get ruined thanks to her.... Thank you mrs connie.. and god bless.
Thank you, Vickie. We appreciate you sharing your experience with us. We are ecstatic that Connie continues to deliver the 'Best in Backyard Living' to our customers, every single day!
I don't do many reviews, but when employees go above and beyond what is expected, I feel compelled to let others know. Connie, Martin and other employees I wasn't able to get names for on my visit at the Lafayette Kaliste Saloom location were very helpful after Hurricane Barry in meeting my needs in the care of my pool. Thanks again for the help and know that it was greatly appreciated!!!
Shelia, thank you so much for allowing us to assist you. We are honored that you would take the time to tell us how satisfied you are with our service. We look forward to serving you in the future.
See what our satisfied customers are saying online
5-Star Review – Sabine pools has lots beautiful outdoor furniture and fun accessories. The staff is very helpful and friendly. We didn’t realize they closed at 3pm on Saturdays. We walked in 15 til, and they were nothing but nice. They sold us two chairs. They had to put one together, then happily loaded them up for us. Will return! – Melanie G. – Yelp Lake Charles, September 2017
5-Star Review – Great staff! My family had one of the first pools installed in the 70’s & it’s still fabulous. Quality work! – D. T. – Yelp Lake Charles, November 2014
4-Star Review – Very good service. – Larry J. – Google Lake Charles, August 2017
4-Star Review – They offer free water testing and always help get my pool water balanced and ready for swimming. They offer a lot of parts for pool equipment as well if you need something in a hurry. Their prices are somewhat high, but they have hours that make them easier to get to after work and on the weekends. – Garrett S. – Google Lake Charles, July 2017
4-Star Review – Friendly, professional and personal. – Rick D. – Google Lake Charles, June 2017
5-Star Review – Very helpful and knowledgeable. Friendly and I would rather pay $1 more than burn my gas to save $1 at Walmart. I hate Walmart. – Melba C. – Google Kaliste Saloom, September 2017
5-Star Review – Have what I need. – Sylvester M. – Google Kaliste Saloom, July 2017
5-Star Review – I’d say we love sabine pools and spa we went to Leslie’s and they made us buy bookoo chemicals and it never helped our pool we went to sabine they tested our water told us what we needed we purchased it and our pool is clearing up now I will never use Leslie’s again its a waste of time and money thank yall for helping us out. – Aimee D. – Google Kaliste Saloom, June 2017
5-Star Review – Purchased a small pool from the ‘big box’ store and visited April and Witney (Hope I spelled that right) at the Congress location. The staff was very helpful in explaining to me what I needed to do for pool maintenance. They tested my water and gave me an outline of proper pool maintenance and helped me choose the correct product. I will return to Sabine for my pool needs. – Keenan L. – Google W. Congress, April 2017
5-Star Review – Very helpful, courteous, & professional. – Jan H. – Google W. Congress, July 2017
5-Star Review – Very helpful and knowledgeable. – Larry J. – Google Gonzales, August 2017
5-Star Review – Great knowledgeable staff. Excellent customer service. – Herbert E. – Google Gonzales, May 2017
5-Star Review – Very reasonable prices, friendly and knowledgeable staff. Highly recommended! – Jeremy M. – Google Gonzales, November 2015
5-Star Review – I have been a customer for 15+ years. – Diane G.
5-Star Review – A favorite! – Mark B.
5-Star Review – Best customer service! Everyone is always friendly and knowledgeable! – Jennifer H.