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I’m a new pool owner. I knew nothing. They were patient and understanding, friendly.
They are far the best pool and supply Company
Thank you, Brenda. We are happy to help you. We look forward to serving you for years to come!
Sabine has made our pool process so easy and smooth! I couldn’t ask for a better staff. They were ALL so friendly and knowledgeable. Beth and Lloyd made everything seamless. They responded to every call and email immediately and made sure everything was done to our standards. They even made the construction phases as clean and tidy as possible. Our backyard was quickly transformed into a dreamy oasis. I only have positive feedback for Sabine and HIGHLY recommend them for any and all pool needs.
Hi, Brandi. We are so happy to hear that your family is enjoying your new "dreamy oasis"! Thank you so much for the kind words and the recommendation. We look forward to serving you for years to come.
I’m so appreciative of being able to have my pool water tested and analyzed at Sabine’s by Connie and her team. Always friendly, efficient, professional and spot on with their advice. They do not try to oversell chemicals. They just give directions in keeping the water quality and appearance perfect. My pool is 38 years old and not the easiest. I’ve had several individuals service the pool through the years, but find that handling the chemicals myself with Connie and team is the most effective. I love Sabine’s!
Thank you, Ann! We appreciate your business and your kind words. We are happy to serve you in these uncertain times, and always.
We live 1.5 hours north of Lake Charles and Sabine Pools put in a new pool and therapy pool for us at the end of 2019. The sales, service, and after care have been top notch! We are very happy with our pools (and we’re picky). Beth and Jana even drove up this week with outdoor furniture samples for me to try out before making a decision. These people are first class and it has been a pleasure working with them.
Thank you for letting us know how happy you are, Angelle! We will stand by you for years to come too to ensure that you continue to get the most out of your Sabine Pools purchases & experiences. Long-term customer satisfaction is our #1 goal. Thank you for business.
I would just like to give a shout out to Ms. Connie Chauvin at the Lafayette location on Kaliste Saloom. Ever since we purchased our pool she has gone out of her way to make sure we reach ultimate satisfaction with our pool by giving us advice when as we are a first-time pool owner. Thanks, Connie for making us feel welcome!!!
Thank you, Robert! Your ultimate satisfaction is our top goal at Sabine Pools. We appreciate your kind words about Connie and her expertise! We look forward to a long-lasting relationship with you and many years of pool enjoyment for you and your family.
Took in my Polaris 280 today 3/2/20 and Miss Connie fixed it while I waited. My pool is surrounded by live oak trees and this time of the year really is challenging keeping up with the pool. I have never seen this before at any other pool store (leave it and pickup it up in a few days). Miss Connie you are WONDERFUL!!!!!!!! Thank you so much.
Thank you for telling us about your experience. We are very happy that Connie was able to fix your equipment on the spot and get you back in business so quickly. We look forward to serving you again soon.
Mrs Connie has a wealth of knowledge on pools. Her expertise on clearers far exceeds others. She takes such great care of her customers. She even stayed late to fix my cleaner so that I did not have to be without it before her vacation. Thank you Mrs Connie!
Thank you for your kind words about Connie, Jennifer. We appreciate you allowing us to care for you and your equipment and look forward to serving you for years to come.
Thank you to Scott Rasbeary and his outstanding service for our pool facility. He is extremely knowledgeable, efficient, courteous, and professional whenever we need assistance!
Thank you so much, Ms Annette. Thank your for your business and your kind words - it is our pleasure!
I would like to thank Connie for all her help. I am a new pool owner and have been struggling to get the chemicals correct. I have met with Connie twice and she has been a tremendous help. She has explained what we are doing and how we are going to get everything under control. I cannot thank her enough. Sabine should be proud to have such a dedicated and knowledgeable employee.
Thank you, Randy! We are always happy to hear from satisfied customers like yourself. We are very proud of Connie's dedication to our Sabine Pools customers and their needs.
A HUGE shout out to Anne Cahanin for her excellent customer service in regards to their patio furniture. She was extremely knowledgeable and went above and beyond in accommodating my needs. I would highly recommend Sabine Pools for your next outdoor furniture purchase!!
Thank you, Denise! We appreciate your kind words about Anne's expertise and above-and-beyond customer service. We look forward to serving you again in the future.
We would like to say Thank you to Mr. Art for being so kind and knowledgeable during our pool construction process.. He has been truly a blessing throughout this process.. from the day we stepped in the store to get a quote until our final walkthrough on yesterday. We are so happy we decided to come back to him for our second pool with Sabine.. It is because of him and his kindness that we returned. Thank you Mr. Art for all you have done for us.. I will definitely be recommending friends to see you. We love our pool and our new Turtle family.
Shane and Vickie, we are so happy to hear that you are enjoying your second pool from Sabine! Thank you so much for allowing us to serve you again. We appreciate you letting us know how much of a pleasure it was to work with Art and we wish you many years of delight with your new pool.
I have to say thank you to Mrs. Connie at the Kaliste Saloom location for going above and beyond to help me this past weekend.. We are currently finishing up on construction of our pool and during our new startup of our new pool we had some issues with water balance and pump issues and needed some immediate help. Mrs connie went above and beyond her duties even though it was after hours and actually came out to our house and addressed the issues and helped us with our problems. She is very knowledgable and very kind and is a gem and a great asset to your company. I cannot thank her enough for being there for us .. we may have had some plaster issues if it were not for her addressing the situation immediately..Thankfully our new investment did not get ruined thanks to her.... Thank you mrs connie.. and god bless.
Thank you, Vickie. We appreciate you sharing your experience with us. We are ecstatic that Connie continues to deliver the 'Best in Backyard Living' to our customers, every single day!
I don't do many reviews, but when employees go above and beyond what is expected, I feel compelled to let others know. Connie, Martin and other employees I wasn't able to get names for on my visit at the Lafayette Kaliste Saloom location were very helpful after Hurricane Barry in meeting my needs in the care of my pool. Thanks again for the help and know that it was greatly appreciated!!!
Shelia, thank you so much for allowing us to assist you. We are honored that you would take the time to tell us how satisfied you are with our service. We look forward to serving you in the future.
Emily at Sabine Pools was extremely helpful in our recent purchase of Ravlo furniture for our outdoor kitchen. She asked for photos of the space and color preferences and then got to work for us. She had a keen eye for details and asked many questions about our intended use for the furniture. Emily helped with color choices, dimensions and the finishes that work best for our home and lifestyle. She made us feel very valued and we truly appreciated her expertise and advice. We are thrilled with our purchase and look forward to shopping more with Sabine. We highly recommend Emily to help with design ideas for furniture.
Thank you for taking the time to tell us that you had such a wonderful experience shopping at Sabine Pools, Spas & Furniture. We are very pleased to hear that Emily's expertise was so valuable to you during your purchase and we look forward to serving you again anytime you need us.
We moved to the Lafayette area a year ago and this is our first time ever owning a pool. I can’t say enough good things about the help we have received from Sabine Pools with keeping our pool in tip top shape all year round.
Thank you, Michelle. We are proud to continue to help you keep your pool clear and we appreciate your business.
Absolutely the best customer service. Connie will walk you thru whatever your pool problems are, recommend the services. Yes, there's water analysis and while that is the large part of the bigger picture, you can describe your pool conditions to Connie and she is ALWAYS SPOT ON with what you need to do fix it... you can't buy that but I certainly rely upon it!!! Many thanks to Connie and all the staff at Sabine Pools.
Thank you for your wonderful words about Connie's expertise and top-notch customer service. Our staff is professionally trained and always ready to help.
I'd like to iterate alot of what is written by others. We just had Sabine Lake Charles build us a new pool and it looks great. It was excellent working with Beth who was very knowledgable and easy to work with. The pool construction went very fast and smooth. I would definitely go with Sabine again.
Thank you, John. We are looking forward to caring for you and your pool for years to come.
Many thanx to Connie, John & Jessie for their help fixing my pump. They had all the necessary parts on hand and helped put them together. They were cordial, prompt and competent. Thanx again
Thank you, Daniel. We are happy to help you anytime you need us.
Its been 4 years since Sabine installed my 15,000 gal in-ground pool. I have had no equipment failures or issues with my pool. I wish to thank Art Trevino for his help in designing and installing my pool. He is both knowledgeable and diligent in providing design and sales of quality equipment and expert installation. I wish to also thank April and Gabbie at the W. Congress store for their assistance with testing and recommendations, keeping my pool balanced and near maintenance free. Due to recent rains, the balancing act has been a challenge, but Gabbie has been a great help in testing and recommending the proper procedures to keep my pool clean and enjoyable. Thank you all at Sabine..
Thank you for allowing us the opportunity to serve you. Mr. Hoffpauir! We are proud of our staff performance & appreciate you taking the time to share how Art, April, Gabbie, and the rest of our Sabine Pools staff have delivered top-notch customer service throughout your experience.
Ms. Connie, at the Kaliste Saloom, Lafayette location defines outstanding service. Although Sabine's distributor did not carry the filter I wanted, Ms. Connie found it on-line and passed that information onto me. She truly went beyond her responsibility to give great service.
Connie is an expert in her field and top-notch customer service is her priority. We are so happy that you were able to witness this first-hand. Thank you for sharing your experience, Frank.